Frequently Asked Questions
Everything you need to know about your Clarks India shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package through the 'My Orders' section on our website.
What is the return policy for Clarks India?
We offer a 15-day return policy for unworn items in their original packaging. Please ensure the tags are intact and the shoes are in a resalable condition.
Are there any shipping charges?
We offer free standard shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal convenience fee may apply depending on the cart value.
How do I find the right shoe size?
Every product page features a detailed 'Size Guide' to help you find your perfect fit. We recommend measuring your foot length in centimeters for the most accurate UK/India sizing.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) for most pin codes.
How do I care for my leather shoes?
To maintain the quality of your Clarks leather footwear, we recommend using our specialized shoe care products, including cleaners and creams, and avoiding direct exposure to water or heat.